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Below are your keywords for this section of your training. These words you will use during your work and will appear in the final exam so be sure you learn them.
Keywords
Bacterial contamination is the most significant cause of unacceptable cases of food poisoning and large amounts of food waste. Your role as a supervisor is to provide enough evidence that cross-contamination controls are effective and being applied consistently throughout the food production process to service.
As a supervisor, you need to ensure the controls are applied and effective during both quiet and busy times. So observing and monitoring your team during all times of operation is part of your role for effective supervision.
Remember from the last section that Microbiological contamination results in food poisoning. Microbiological contaminants need to come from somewhere, known as the source. A source may be considered as the origin of the food poisoning bacteria, for example, the chicken on the farm that laid the contaminated egg, or the 'thing' that brought bacteria into the food business, e.g. the egg.
People are the biggest sources of bacteria in the food environment. These can be chefs, service teams, other crew, suppliers, passengers and visitors to the ship. Contamination by people can happen at all stages of the storage, preparation, cooking and serving process.
There are a number of ways microbiological contamination can occur in people. The video below will explain the main controls. On board, however, there are extra controls that you may be familiar with and these are:
Hand washing for passengers and crew. Some larger vessels have specific hand wash sinks for entering food dining areas both for passengers and crew. Otherwise, plenty of anti-bacterial hand gel dispensers with clear signage must be used. A good practice is a crew member welcoming passengers into the dining areas to ask them to use the anti-bacterial hand gel.
Sneeze Guards: Buffets can have clear glass guards over the food on display to prevent contamination from coughing and sneezing. In particular, help yourself buffets.
Served Buffets: Most ships now operate a served buffet by chefs with the food protected from passenger contamination by glass screens. The chefs will serve the food to passengers and hand them the plate. This also stops passengers from contaminating any service utensils with dirty hands if they help themselves to food. Chefs will be wearing full uniforms, with disposable gloves and face masks.
Note: It may still be company policy for all crew and/or passengers to wear disposable masks in line with COVID-19 infection prevention.
Raw food to be cooked and raw food ready to eat are all potential sources of bacteria.
Bacteria from both raw food to be cooked and raw food ready to eat can contaminate high-risk foods. Always store raw food in sealed or covered containers. It is best practice to wash fruits and vegetables before storing them to prevent contamination.
TOP TIP: Soil and dust which is full of bacteria are very often in the bags and packaging for raw food to be cooked. Think about washing before transferring to pantry fridges around the ship.
All sorts of pests can contaminate food before delivery if it is not covered and stored correctly. Removing as much packaging as possible on the dock and not bringing boxes on board is a good way to prevent insects and animals from boarding. Checking for insects and washing fruits and vegetables are very important.
TOP TIP: You will experience many different types of insects on your travels around the world. It's important to be vigilant when shopping at local markets.
On board, under MARPOL (Maritime regulations for preventing pollution at sea) waste disposal is highly regulated and ships are required to keep a waste log. This log stipulates what waste is created and where it was disposed of, for example in a regulated waste disposal in port.
Food waste that can build up and attract pests, and animals and support bacterial growth must be taken off-board as soon as possible in port and disposed of in the correct way. When at sea, throwing food waste over the side is also strictly regulated. Below is a guide to help you but on large ships, there are crew members that will handle all waste from food to recycling in line with MARPOL.
Your captain and safety officers will be aware of which area you are sailing and if they are special areas. Below is an extract only from MARPOL that is related to food safety. You do not need to understand all the regulations for your exam but it's good for you to know a part of your job role.
NOTE: There are special sailing areas that your captain and safety officer will communicate.
If storing food waste for a period of time, store using a leakproof container or bag, sealed to avoid attracting pests. Have a designated area for food waste. Wash food waste packaging and containers that are to be disposed of to reduce bacterial growth and smells.
Some larger ships and cruise liners have designated cold storage for food waste to prevent the multiplication of bacteria.
Take the time to watch these 2 videos below.
Depending on your role on board (ashore, stores, galley or service) the checklists below are important points for your team to do during their day-to-day work and for you to ensure they are adhered to both by checking the documentation and observing.
The shipping/ferry company that you work for will have sourced reputable suppliers. All food purchased will be from hygienic, known and reliable suppliers. The team ashore will have checked the food hygiene standards of all suppliers to ensure that all food products are of a high standard before arriving on board.
Your team need to be trained and observed to accept deliveries only if the transportation is clean, refrigerated if required, properly equipped, and with clean drivers.
The store's team on board will inspect all deliveries as they arrive, both in the dockside warehousing and on arrival on board. You need to ensure they are following the procedure of rejecting or segregating damaged, unfit or contaminated materials. Your team needs to be trained to check temperatures, date codes, packaging and signs of pests.
Note: Any food rejected needs to be recorded for audit purposes and followed up with the supervisory/management team.
Once accepting chilled or frozen foods your team need be ensuring that it is transferred within 15 mins to the correct chilled storage areas.
Your checks need to include your team's process for segregating any unfit food, chemicals and refuse away from stored food. Check that your team is only using the correct food storage containers and labelling all produce.
You need to constantly check your team is handling ready-to-eat foods throughout all times of the operation. Checks are to ensure the ready-to-eat food is always apart from raw foods, in separate areas, and with separate equipment. Your teams need to be trained and observed for effective cleaning of all food areas and equipment and the use of colour-coded equipment. Ensuring that dishwashers are operating at high temperatures and records are being kept up to date.
Checking personal hygiene standards and observing hand washing throughout all operational times.
You need to be monitoring that food, when not being prepared and cooked, is covered at all times. This is not only good practice for microbiological control but also for physical and chemical contamination also.
Clean and well maintained. Ensuring full disinfection including empty containers prior to filling with food.
Ensure adequate supply and correct usage of cleaning materials. Your team should be well trained in the usage of the products on board and your role is to monitor the good practices and correct them when necessary.
Your team needs to be controlling waste in all food and service areas. Following company policy on waste recycling and ensuring there is no build-up in any areas. Remember that your teams may be involved in the MARPOL guidelines as part of their job role.
All food areas will be part of the integrated pest management system on board. It's important your teams are aware of this and their responsibilities as part of their everyday role.
Adequate thawing away from other foods.
Provisions for cooling quickly before refrigeration.
Taking all the above into consideration. If any controls are breached and any high-risk food contact surfaces or equipment have the potential to be contaminated, your role as a supervisor is to ensure that the food is disposed of and everything is recleaned and disinfected.
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