Crowd Management

Seably 44 minutes
  1. Introduction

    In an emergency or a stressful situation, the way you and others act and handle yourself can have a great impact. Learning how to manage crowds and individuals is therefore very important. This lesson will explain it further.

  2. Human Behavior

    You never know exactly how people will react in an emergency but there are four common categories/groups you can divide them by. Do you know which is the most common reaction? Do you know which "group" usually survives an emergency?

  3. Terrorism and Organized Crime

    We need to know more about terrorism and organized crime in order to be able to prevent it. Do you, for instance, know the most common cause of terrorism?

  4. Acute Stress

    Do you know how to recognize the physical and phycological symptoms of acute stress? If you can recognize the signs you can quicker act on them. With the right skills, you can really make an impact.

  5. Managing People and Crowds

    Communication is not always about what you say, it is how you say it. Using short commands and easy hand signals can really be helpful in a stressful situation. No matter the situation, a professional approach is crucial.

  6. Announcements

    There are some important things you need to be aware of when making an announcement during an emergency. This lesson will teach you what to say and how to say it.