Mastering Team Dynamics

Team Building is an important tool that organisations should be using. It is helpful in many ways for both the employee and the smooth running of the organisation. For the employee, some of the important benefits include increased communication with teammates, better morale and more trust. For organisations, it can mean increased productivity, healthier company culture and more chances to identify and nurture talent within the workforce.

In this course, we will cover:
- Giving and Receiving Feedback in the workplace;
- The definition of ‘Feedback’ and why it's important;
- Types of Feedback;
- How to Give Effective Constructive Feedback;
- How to receive feedback;
- How to use Self-feedback; and
- Creating a Productive Feedback Culture.

It is very important that we are able to manage difficult conversations within the workplace. For employees, it can help to strengthen bonds within the team, and increase feelings of being valued. For the organisation, it can help increase productivity and assist in creating an open, positive company culture. Having rules and policies is important within every organisation, and having difficult conversations are an important part of making sure that these are respected and taken seriously.

Communication is vitally important in every organisation. Poor communication can lead to increased employee turnover, poor work satisfaction and a negative work culture.
Effective communication can result in increased productivity, enhanced problem-solving, improved conflict management and a positive work environment. This course is important for all workers, as it will help you to improve your communication skills, both as an individual and as a team.