Active Listening

Green-Jakobsen 22 minutes

Active listening is when you give your full attention to the speaker, understand the complete meaning of their message and respond to it. Through active listening, a listener shows interest, respect and consideration to the speaker.

This course explains active listening, its importance, and difference from hearing, as well as the non-verbal and verbal responses used in it.



Course author

Green-Jakobsen

Green-Jakobsen A/S is a maritime consultancy offering ship owners, operators, ship management companies, and maritime entities a unique combination of skillsets that encompasses all aspects of managing the human element in shipping. With a compass as its emblem, Green-Jakobsen’s team sets a firm course for you by analysing, diagnosing, and then improving the safety mindset, leadership, and human resource performance of your people onshore and at sea. We do this by using our combined decades of experience with proven, custom-made programs fitting your company culture that focus on the human element to improve performance and ultimately your bottom line. By balancing industry know-how with out-of-box thinking, we transform strategy into daily work by using tangible tools which we co-design with you, implement alongside you on board and in the office and then measure how effective we have been together. Green-Jakobsen specialists accompany you every step of the way - they are your guarantee.

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  2. Price:
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  3. Language: English
  4. Length: 22 minutes
  5. Intended for: All maritime professionals, especially officers and team leaders.
  6. Reference: Based on OCIMF Human Factors Approach