Communications

How should we communicate to avoid or at least reduce misunderstandings? Develop your skills in giving and receiving verbal instructions. Familiarise yourself with Maritime English and Standard Marine Communication Phrases (SMCP).

This course aims to enhance leadership and managerial skills among maritime professionals. It uses real-world case studies to understand leadership's essential role in maritime operations. Critical areas like decision-making, conflict resolution, fatigue management, crisis management and emergency response are explored to equip professionals for high-stress maritime situations. Additionally, the course includes modules on shipboard human resource management, ensuring students learn practical skills for improved operational efficiency and safety in the maritime sector.

When you give corrective feedback to people, you aim at motivating them to change their actions or behaviours and improve their performance. To reach that goal, feedback must be expressed in a constructive manner.

Being able to respectfully, sincerely and constructively express your thoughts, desires and concerns in the face of a potential conflict or stressful situation is being assertive.

Clear instructions are simple, specific and short but complete. When you give clear instructions, you avoid confusion, rework and wasted time. At the same time, you help your team become confident in doing their job.

This Public Speaking and Presentation course is designed to get your public speaking off the ground in less than 40 minutes. Start today! Welcome to The Complete Beginners Guide to Public Speaking and Presentation Course by the award-winning instructor author of the best-selling business courses, books, BBC content and founder Richard Andersone BCA.

This course will prepare you with how to deal with the media if you are contacted while your company is dealing with an incident.

Safety reporting deals with the gathering of information on actual or potential safety deficiencies, filing reports, and taking the necessary actions to prevent similar events from happening again. It is key to take responsibility for safety so as to build a strong safety culture.

Maritime Swedish Vocabulary for Safety and Security is a course specifically made to give you some fundamental knowledge of maritime phrases and vocabulary to be used onboard. The course is aimed at the crew who need to gain some basic understanding of maritime Swedish.

Team Building is an important tool that organisations should be using. It is helpful in many ways for both the employee and the smooth running of the organisation. For the employee, some of the important benefits include increased communication with teammates, better morale and more trust. For organisations, it can mean increased productivity, healthier company culture and more chances to identify and nurture talent within the workforce.

It is very important that we are able to manage difficult conversations within the workplace. For employees, it can help to strengthen bonds within the team, and increase feelings of being valued. For the organisation, it can help increase productivity and assist in creating an open, positive company culture. Having rules and policies is important within every organisation, and having difficult conversations are an important part of making sure that these are respected and taken seriously.

Sometimes, other people say things that are hard to rely on or accept as the whole truth. In order to find out what is really going on, it is important that you ask the right questions.