Communications

This course will prepare you with how to deal with the media if you are contacted while your company is dealing with an incident.

Start creating professional voiceovers for your presentations and be a voice actor. This course is ideal for anyone giving presentations where you would like to create engaging videos with voice overs to deliver sensational presentations.

This Leadership and Management Communication course is designed to equip you with the foundational skills and insights necessary to excel as effective leaders and managers in today's dynamic and interconnected business environment.

Welcome. In today’s diverse world, understanding and embracing inclusion is essential for a thriving, innovative workplace. This interactive course equips you with the knowledge and skills to champion diversity in both personal and professional settings.

When you give corrective feedback to people, you aim at motivating them to change their actions or behaviours and improve their performance. To reach that goal, feedback must be expressed in a constructive manner.

How should we communicate to avoid or at least reduce misunderstandings? Develop your skills in giving and receiving verbal instructions. Familiarise yourself with Maritime English and Standard Marine Communication Phrases (SMCP).

Successful negotiation involves talking about getting something done. A skilled negotiator employs smart skills and strategies to close an agreement without relying on force.

In this course, we'll cover:
- What is a Work-Life Balance?
- Why is this balance so important?
- Creating our own Work-Life Balance.
- Issues to Consider when Improving our Work-Life Balance.
- Making a Healthy Work-Life Balance Part of Your Culture.

Clear instructions are simple, specific and short but complete. When you give clear instructions, you avoid confusion, rework and wasted time. At the same time, you help your team become confident in doing their job.

Effective leadership varies not only depending on the task, job or function that needs to be accomplished, but also on the profile of the person or group that is being influenced. Good and effective leaders are those who are flexible and adaptive when it comes to their approaches.

The safety committee meetings from the master’s perspective need to be managed in line with both the Company (SMS) and mandatory regulations. In addition, they are used to encourage positive interdepartmental cooperation and reinforce the fact that all crew members must take reasonable care for their own health and safety and that of others on board who may be affected by their acts or omissions. In many companies, it is commonplace that any ship security issues are discussed at this meeting and if so the ship security officer should be present.

In an environment with a speak-up culture, everyone is free and safe to express themselves and feel appreciated for doing so. When you encourage your crew to speak up — and therefore promote a speak-up culture — you empower them, keep them involved and feel confident that their input is valued.