Human Behaviour

Communication is vitally important in every organisation. Poor communication can lead to increased employee turnover, poor work satisfaction and a negative work culture.
Effective communication can result in increased productivity, enhanced problem-solving, improved conflict management and a positive work environment. This course is important for all workers, as it will help you to improve your communication skills, both as an individual and as a team.

Bereavement and Grief are topics that many people feel unprepared to talk about. It can be very difficult to know what to say to someone who is going through this extremely tough period in their life. Despite our best wishes, we can end up causing more harm than good if we do not know what to say. Sometimes, even the most well-intended comments and conversations won't help the grieving person. This course is important for everyone, as bereavement and grief will always be present, both within and outside of the workplace.

This course is designed to equip maritime seafarers with essential skills and knowledge to maintain high levels of situational awareness on the open sea. It covers the principles of situational awareness, methods for improving observation and perception skills, strategies for anticipating potential hazards, and the application of these skills in maritime operations to enhance safety and efficiency.

This course is designed to teach maritime security professionals how to effectively search a cargo vessel for the presence of contraband and/or stowaways.

This course covers mandates in SOLAS (Chapter 13 - Training).

Psychological Safety is an essential component of a productive, thriving organisation. Research findings have shown how important it is on an individual, team and organisational level. For individuals, it increases work satisfaction and well-being, while reducing chances of burnout. It can mean increased productivity, a happier workforce, and an enhanced business reputation for the organisation. Having a high level of Psychological Safety is vital in achieving these outcomes, and this course will help you better yourself.

Every person, at every level within a company, should be able to negotiate. Having solid negotiation skills is as important to the individual as it is for the organisation overall. For employees, it can undoubtedly help to increase your value to the company, leading to more opportunities and a happier work-life. For the organisation, it can mean increased profits, better business relationships and additional opportunities. Having a strong set of negotiation skills is vital in accomplishing the outcomes we desire as an individual and as a whole, on behalf of our organisation.

It is very important that we are able to manage difficult conversations within the workplace. For employees, it can help to strengthen bonds within the team, and increase feelings of being valued. For the organisation, it can help increase productivity and assist in creating an open, positive company culture. Having rules and policies is important within every organisation, and having difficult conversations are an important part of making sure that these are respected and taken seriously.

In this course, we'll cover:
- What is a Work-Life Balance?
- Why is this balance so important?
- Creating our own Work-Life Balance.
- Issues to Consider when Improving our Work-Life Balance.
- Making a Healthy Work-Life Balance Part of Your Culture.

In response to environmental concerns, the maritime industry explores sustainable alternatives, with ethanol emerging as a promising marine fuel. This overview navigates alternative fuels, delving into ethanol's properties, combustion advantages, and its historical context and global trends, shaping its adoption within the merchant navy.

Get ready to explore the intricacies of decision making with our comprehensive course designed to enhance your ability to make informed and effective choices.

Team Building is an important tool that organisations should be using. It is helpful in many ways for both the employee and the smooth running of the organisation. For the employee, some of the important benefits include increased communication with teammates, better morale and more trust. For organisations, it can mean increased productivity, healthier company culture and more chances to identify and nurture talent within the workforce.

This dynamic course is designed to equip you with essential skills in creative thinking and problem-solving.