Human Behaviour

In this course, we will discuss what anger really is. We will look at ways to identify anger within ourselves and what signs to look for in our fellow workers.
We will look at the different parts of the brain and the reasons that we get angry, as well as the different characteristics & expressions of anger.
After discussing the different types of anger we'll move on to how we can effectively manage our anger to help ourselves and those around us.

Being a leader can sometimes be complex – you have to interact with people, plan your schedule, and make good decisions. Therefore, you must embody the very best qualities that make a good leader.

We are in the age of information overload! We live in a world where we are constantly bombarded with distractions, and our attention spans are shorter than ever. According to a study by Microsoft, the average human attention span has decreased from 12 seconds in 2000 to 8 seconds in 2013. To make matters worse, this trend shows no signs of slowing down.

How often have you been in a conversation with your workers, only to feel like they were not listening to you? It can be frustrating, especially if you are trying to communicate something that is important.

Culture is a complex and often sensitive topic, but it is integral to our lives.

This course covers the safety and regulatory requirements of Banksman and Slinger activities.

Burnout is a common issue, it can be challenging to recognise the symptoms of burnout but it is essential to do so to take steps to address and prevent it. Burnout is a serious threat in these times of ever-increasing working demands, stress and pressure.

It is no secret that stress and difficult situations are a part of life. No matter how well you plan or how positive you try to be, there will be times when things do not go as expected, and you will feel overwhelmed.

Giving and receiving feedback can be challenging, but it is crucial to maintaining healthy work relationships.

Confidence is vital to success in any field, and seafaring is no exception.

As a professional, you constantly strive to improve your skills and knowledge and at the same time, you are also encouraging others to do the same. To stay ahead of the competition it is essential to recognise your achievements and those of others, this will not only motivate you to keep improving but will also help build a positive team spirit.

It is the philosophy and tactics that a person employs to manage, advise, and motivate others that constitute a leadership style; various aspects of a person’s management style might be included in this category. Leaders may also be judged on how effectively they pay attention to and use big-picture methods like achieving business goals.