Leadership and Management

Dive into essential leadership and communication skills tailored for maritime professionals with this learning path. Covering topics such as active listening, decision-making, corrective feedback, conflict handling, encouraging crew to speak up, leadership styles, and promoting a just culture, each course provides practical insights and strategies to enhance interpersonal relationships, foster teamwork, and promote a positive and safety-oriented organisational culture at sea. Ideal for maritime leaders and crew members seeking to cultivate effective leadership and communication skills for success in their maritime careers.

Dive into essential maritime safety with this specialised path. Learn about watertight doors, avoiding 'pinch points', firefighting, lifeboat operations, personal safety, first aid, and risk assessment. Essential knowledge for all maritime professionals.

Dive into the realm of maritime security with this specialised learning path. Covering piracy and armed robbery, identifying security threats on cargo ships, and understanding the International Ship and Port Facility Security Code (ISPS Code), these courses provide crucial knowledge and strategies for ensuring the safety and security of ships, crew, and cargo. Ideal for maritime security professionals and anyone involved in the transportation of goods by sea.

This course is designed to equip maritime seafarers with essential skills and knowledge to maintain high levels of situational awareness on the open sea. It covers the principles of situational awareness, methods for improving observation and perception skills, strategies for anticipating potential hazards, and the application of these skills in maritime operations to enhance safety and efficiency.

Get ready to explore the intricacies of decision making with our comprehensive course designed to enhance your ability to make informed and effective choices.

Team Building is an important tool that organisations should be using. It is helpful in many ways for both the employee and the smooth running of the organisation. For the employee, some of the important benefits include increased communication with teammates, better morale and more trust. For organisations, it can mean increased productivity, healthier company culture and more chances to identify and nurture talent within the workforce.

Communication is vitally important in every organisation. Poor communication can lead to increased employee turnover, poor work satisfaction and a negative work culture.
Effective communication can result in increased productivity, enhanced problem-solving, improved conflict management and a positive work environment. This course is important for all workers, as it will help you to improve your communication skills, both as an individual and as a team.

Bereavement and Grief are topics that many people feel unprepared to talk about. It can be very difficult to know what to say to someone who is going through this extremely tough period in their life. Despite our best wishes, we can end up causing more harm than good if we do not know what to say. Sometimes, even the most well-intended comments and conversations won't help the grieving person. This course is important for everyone, as bereavement and grief will always be present, both within and outside of the workplace.

This dynamic course is designed to equip you with essential skills in creative thinking and problem-solving.

It is very important that we are able to manage difficult conversations within the workplace. For employees, it can help to strengthen bonds within the team, and increase feelings of being valued. For the organisation, it can help increase productivity and assist in creating an open, positive company culture. Having rules and policies is important within every organisation, and having difficult conversations are an important part of making sure that these are respected and taken seriously.

In this course, we will cover:
- Giving and Receiving Feedback in the workplace;
- The definition of ‘Feedback’ and why it's important;
- Types of Feedback;
- How to Give Effective Constructive Feedback;
- How to receive feedback;
- How to use Self-feedback; and
- Creating a Productive Feedback Culture.

Psychological Safety is an essential component of a productive, thriving organisation. Research findings have shown how important it is on an individual, team and organisational level. For individuals, it increases work satisfaction and well-being, while reducing chances of burnout. It can mean increased productivity, a happier workforce, and an enhanced business reputation for the organisation. Having a high level of Psychological Safety is vital in achieving these outcomes, and this course will help you better yourself.