Leadership and Management

Being able to respectfully, sincerely and constructively express your thoughts, desires and concerns in the face of a potential conflict or stressful situation is being assertive.

Active listening is when you give your full attention to the speaker, understand the complete meaning of their message and respond to it. Through active listening, a listener shows interest, respect and consideration to the speaker.

Certification is required by flag states for compliance on board vessels for all food handlers. That includes the service of beverages. This is an initiative under the Maritime Labour Convention (MLC).

This is a short awareness of the role of a supervisor for food safety management onboard.

In today's work environment, the ability to manage remote teams is an essential skill for any leader. This course on managing remote teams is designed to equip you with the necessary knowledge and tools to successfully lead and nurture teams operating in a virtual setting.

The same experience can be lived entirely differently depending on how one is willing to face it. Therefore, we can say that our mental attitude influences the result of the experience. NLP helps us become aware of the impact that words, gestures, and thoughts have on ourselves and the people we communicate with.

This Engine Room Rounds course shows the learner how to conduct rounds of the engine room in a structured way, and what equipment checks to carry out in the machinery spaces of typical large ships.

Conflict is an inevitable part of human interaction, whether in personal relationships, professional environments, or broader societal contexts. This course in conflict management is designed to equip you with the necessary skills and strategies to effectively navigate and resolve conflicts.

As an engine room team member you have a vital role. You have to combine an understanding of the ship’s machinery with an awareness of company procedure, while all the time maintaining high safety standards.
In engine room watchkeeping, there is also another factor - teamwork. It is crucial both deck and engineering personnel bear in mind they are part of one team, not just within their own department but with each other. For example, now the majority of main propulsion plants are directly controlled from the bridge, this has brought the deck and engineering departments closer together.

In this course, we will look at the importance of Equality & Diversity in an organisation. We will understand what is meant by 'equality' and 'diversity' and how we can implement this in our workplace.

Emergencies and disasters at sea can lead to the loss of human life. When that happens, and if no assistance from the outside has arrived, crews may have to transport deceased colleagues or passengers to holding areas on the vessel in the form of freezers. Unfortunately, minimising the negative impact on crew members, who are engaged in handling deceased human beings is a vastly overlooked issue in the wake of major incidents.

Many shipping companies have a set of company values. These values are written in the company mission and vision statements, and other similar mottoes prominently displayed in the office lobby, company website and company handbook. Whether the crew members practice those values on board is another matter.

Welcome to the Confidence course. This course designed to equip you with the essential skills and mindset necessary to have resilience, empathy, and strategic clarity in today's rapidly evolving landscape.