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Active listening is when you give your full attention to the speaker, understand the complete meaning of their message and respond to it. Through active listening, a listener shows interest, respect and consideration to the speaker.

Diabetes is a chronic condition that affects millions of people worldwide, and seafarers are no exception. People who work at sea often face unique challenges, including disrupted routines, limited access to medical care, difficulty maintaining a healthy diet, and getting regular physical activity which increases the risk of seafarers for developing diabetes. These challenges can also make it difficult for diabetic seafarers to manage their condition and increase the risk of complications.

Oil cargo operations with a FRAMO Deep Well Pump are more complicated than normal due to the officers being unable to monitor the pump by any means other than remotely. This course will explore; what a FRAMO Deep WellPump is, how it is used and the hazards and risks of oil cargo operations when operating it.

The Hand Tools Safety course shows the learner how to safely select, use, maintain and store hand and power tools on board ships. This course identifies the correct PPE to be worn when using tools and the potential consequences of incorrect use of hand tools on board.

This course aims to give engineers a basic knowledge of how to perform service and maintain smaller reefer units safely and efficiently. Reefer units are used for provisions stores, cooling CO2 storage, air-conditioning units, reefer containers, and in cold cargo holds.

The same experience can be lived entirely differently depending on how one is willing to face it. Therefore, we can say that our mental attitude influences the result of the experience. NLP helps us become aware of the impact that words, gestures, and thoughts have on ourselves and the people we communicate with.

The Memorandum of Understanding for the Transport of Dangerous Goods on Ro-Ro Ships in the Baltic Sea [Baltic MoU] is a multilateral agreement on the transport of dangerous goods in packaged form between Denmark, Germany, Poland, Finland, Estonia, Latvia, Lithuania and Sweden.

The IMSBC Code gives the designations and properties of many types of solid bulk cargoes. In this course, we will take a quick look at the most common bulk cargoes.

Covid-19 has been a major negative stress factor for crew and shipping organisations. The seafarer is one of the most exposed working groups to mental illness, as onboard life can be isolated, have long working hours, unhealthy food habits, give less qualitative sleep and entail stressful situations. Mental health has for a long time been stigmatised and shameful. The truth is that this is as much real as our physical health and actually these two are connected in several ways! It is time to skip the shame and bring mental health to the table.

When you successfully complete the course "Security Awareness Training" you will have the required standard of competence. This enables you to contribute to the enhancement of maritime security through heightened awareness, the ability to recognise security threats and to respond appropriately.

Conflict is an inevitable part of human interaction, whether in personal relationships, professional environments, or broader societal contexts. This course in conflict management is designed to equip you with the necessary skills and strategies to effectively navigate and resolve conflicts.

This Advanced Laundry Service course is an intensive Learning Experience designed to develop your skills and knowledge in both delivering and managing top-class laundry services onboard, as well as understanding laundry-related topics.